The visitor desk
that never closes.
VisitorDesk AI is the AI chatbot for chambers, tourism organizations and towns. It answers visitor questions on your website around the clock, points people to your member businesses, and shows your board the results.
Works with the member export and website you already have
On the 1st of every month, a report your board will actually read.
A clear two-page summary in plain language. No dashboards to learn.
What people asked about most- Which businesses were recommended
- Questions it couldn't answer well, and what to add
- How this month compares to last
One guide for everyone who visits your website.
It sits on your website, helps visitors plan their trip, and turns those conversations into referrals and numbers you can take to the board.
Learn more
Better answers. Busier businesses. Clearer decisions.
Answers at any hour
Visitors and residents get helpful, accurate answers day and night, in the organization's own voice, on the website they already use.
Real customers for local businesses
Recommends local places to eat, stay, and shop helping more visitors support your town.
Data you've never had
See what people actually ask about, where the gaps are, and which businesses get recommended. Share it with your board or council without making a spreadsheet.
Up and running in three steps.
Upload your directory of businesses or members, plus your own FAQs, documents and seasonal notices.
Built for the people who run the place you love.
Chambers of commerce
Send more customers to your members, and show them the value of belonging, with real numbers.
More for chambers of commerce- Referrals you can count at renewal
- Every recommendation and click is logged for each member, so renewal starts with how many visitors you sent them, not a request for support.
- Make membership visible
- Only 40% of adults know which local businesses are chamber members. Every answer names your members, so visitors see who’s in.
- A board packet on the 1st
- The typical chamber board meets 10 times a year. You get a two-page, plain-language report every month, ready to present.
- A visitor desk that never clocks out
- The median chamber runs on six and a half staff. VisitorDesk AI covers nights and weekends so your team can focus on members.
Tourism organizations
Help visitors plan, stay longer and spend locally, even when your visitor center is closed.
More for tourism organizations- Open when they plan
- DMOs using chat report that 43–53% of questions arrive outside staffed hours. VisitorDesk AI answers all of them, peak-season weekends included.
- ROI your funders will accept
- 72% of DMOs say ROI and economic-impact data are what stakeholders value most.
- Keep the visitors AI search still sends
- Some DMOs report organic traffic down 20–30% as AI search grows.
- Stop guessing what visitors want
- Each month, see the top requests, which towns they’re comparing, and how far ahead they plan.
Towns and cities
Take the pressure off the front counter by answering everyday resident questions automatically.
More for towns and cities- Fewer repeat calls, same staff
- Trash day, permits, and parking get answered online, so staff handle the calls that need a person.
- Answers your council can defend
- No guessing, which is the failure that sank early city chatbots.
- Every resident, every language
- Answers come in their language, in a widget built to WCAG 2.1 AA.
- Oversight built in
- Every unanswered question goes to staff for review, and a monthly report shows what was asked, so there’s always a record.
State agencies
Give travelers and residents clear answers across regions, from one consistent, trustworthy guide.
- Shorter lines for everyone
- Routine questions answered online free up agents for complex cases.
- Built for AI governance
- AI is state CIOs’ No. 1 priority for 2026, and doing it responsibly is the job.
- Accessible and multilingual
- Built to WCAG 2.1 AA ahead of the April 2027 ADA Title II deadline for states, and it answers in residents’ own languages.
- One front door, private by design
- Accounts are isolated, and reports hold only counts and topics, with small numbers grouped.
Better service for residents, without adding to your workload.
Residents expect quick answers. Town halls are busy. VisitorDesk AI handles the routine questions so your staff can focus on the ones that need a person.
Reporting leadership can use
Councils, select boards and agency directors get a monthly summary of what the public is asking about, so decisions rest on real questions, not guesses.
Every plan gets the whole product.
Bigger plans add capacity and polish, never core features. Chats never shut off mid-season.
Starter
$299 one-time setup
$99/ month
- Unlimited conversations (fair use)
- 1 editor seat
- Monthly summary and top questions
- Email notifications for visitor requests
- “Powered by VisitorDesk” badge
- Email support
Who it’s for:
Small chambers, towns and visitor centers
Standard
$499 one-time setup
$149/ month
- Everything in Starter
- 3 editor seats
- Unanswered questions, trends and exports
- Lead capture, weekly summaries, routing to a staff member
- Remove the “Powered by” badge
- Email support within 1 business day
Who it’s for:
Most chambers and visitor bureaus
Premium
$799 one-time setup
$299/ month
- Everything in Standard
- 10 editor seats
- Board-ready PDF report, year-over-year comparison, custom periods
- Webhooks and CRM / membership-software connectors, routing by topic or department
- Full custom branding
- Priority support, onboarding call, quarterly tuning review
- Discounted add-ons
Who it’s for:
Regional organizations that report to a board
FAQ
It answers from your directory and your own content. If it isn't sure, it says so and shows you the question so you can add an answer.
No. Setup is built for chamber staff. The only technical step is pasting one line of code, and the “Send to my web person” button emails step-by-step instructions for your website platform. We’re also happy to do it with your login.
Only from your member directory. It matches what the visitor asked for (dog-friendly, open late, near the beach) against your members’ details, and every recommendation and click is logged for that member’s report.
Both. Visitors ask about places to eat, stay and explore; residents ask about trash day, permits and parking. It answers each from the content you give it.
Yes. Every plan sets the widget’s color and launcher to match your site. Standard removes the “Powered by VisitorDesk” badge, and Premium adds full custom branding.
Something else? Email us and a real person will reply within one business day.
Open your front desk around the clock.
We’re opening VisitorDesk AI to new organizations in small groups. Join the waitlist for early access.
No credit card. We’ll only email you about your invite.